Refund policy
We want you to love your Green Brothers merch as much as your favorite smoothie!
If something’s not quite right, here’s how we can help:
Returns
Because each item is printed and fulfilled in small batches, we currently accept returns only for defective or incorrect items.
If your item arrives damaged, misprinted, or not what you ordered, please contact us within 14 days of delivery and we’ll make it right.
Exchanges
Need a different size?
We’re happy to offer size exchanges on unworn, unwashed apparel within 14 days of receiving your order.
To be eligible, items must be in their original condition (no stains, odors, or signs of wear).
Customers are responsible for return shipping unless the exchange is due to an error on our end.
How to Start a Return or Exchange
-
Email us at info@greenbrothersjuice.com (or your preferred email).
-
Include your order number, item(s) in question, and a brief note about the issue.
-
We’ll reply with simple instructions for your return or exchange.
In-Store Purchases
Items bought in-store may be exchanged within 14 days for store credit or a different size, depending on availability.
All sale items are final sale.
Final Sale Items
Please note that stickers, drinkware, and sale/clearance items are final sale and not eligible for returns or exchanges.
Our Promise:
We’re a small, locally owned business that cares deeply about our community and our customers. If there’s ever a problem, reach out- we’ll do our best to make it right.